Sam Marshall is the owner of ClearBox Consulting and has specialised in intranets and the digital workplace for over 19 years, working with companies such as Unilever, Vodafone, TUI Travel, Diageo, Sony and GSK. His current activities focus on intranet and digital workplace strategy, and the business side of Office 365. He is the lead author of the annual ‘SharePoint Intranets in-a-box report’, the most comprehensive review of these add-on tools. Sam is a regular keynote speaker at international conferences and has been named a ‘Contributor of the year’ for his CMSWire column four years in a row. In 2015 Sam was given the Intranet Now award for ‘remarkable contribution to the intranet community’. He has an MSc in Artificial Intelligence, an MA in Psychology and more bicycles than shoes.
Diagnosing Enterprise Search
By Sam Marshall on 17th October 2019
As a digital workplace consultant, I often find myself in workshops with employees to gather requirements. Invariably within a few minutes someone will say “we can never find stuff, the search is awful”, and the whole group will nod agreement. My company, ClearBox Consulting, has been working in the intranet and digital workplace space since […]
Posted in Autumn 2019, Feature Article | Tagged intranet, search | Leave a response