Book Review: Search Analytics for Your Site
Search Analytics for Your Site, L. Rosenfeld. ISBN: 1-933820-20-9 (paper) and 1-933820-04-7 (digital) Financial services company The Vanguard Group had just purchased a shiny new search engine to improve search for their 12,000 employees. There was only one problem: the search results were worse than what they had before. John Ferrara, an information architect who [...]
The Information Needs of Mobile Searchers
We live in a post-desktop era. In the UK alone, 45% of Internet users used a mobile phone to connect to the Internet in 2011 [7], and Morgan Stanley predicts that by 2014 there will be more mobile Internet users than desktop Internet users globally [6]. Not only are more people connecting with mobile devices, [...]
The Three Circles of Collaborative Search
Search often appears personal, introspective, and private; an activity of the individual in isolation. In fact, most researchers depict search as a single-user activity. Yet a 2008 survey found that over half of respondents self-reported having co-operated with other people to search the web, while an impressive 97.1% went on to indicate at least one [...]
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