Tyler Tate is co-founder and user experience lead at TwigKit where he has helped government and blue-chip organisations build superb search experiences. Tyler organises the Enterprise Search London meetup and has written for a number of publications including A List Apart, Boxes & Arrows, and Smashing Magazine. Before focusing on search, Tyler designed web applications from CMS to CRM.
By Tyler Tate on April 23, 2013
Browsing the Web. Surfing the Net. Navigating a Web site. Traversing a hierarchy. Going back. Scrolling up and down. Returning home. We’ve seen such metaphors throughout our history of using computers to interact with information. Haphazard though they may seem be, these metaphors highlight a universal reality of human psychology: we perceive the world—both physical [...]
By Tyler Tate on November 1, 2012
Web pages are dead. The future of information—and how people interact with it—is undergoing a profound metamorphosis. Our eulogy must begin long before web pages were conceived. Before the Internet, there was the written word; the book was the preeminent artefact for disseminating and assimilating information. The Scroll and the Table of Contents In their early [...]
By Tyler Tate on July 27, 2012
Apple’s iOS Human Interface Guidelines and Google’s Android Design Guidelines both provide valuable guidance for designing general mobile applications. But there are a number of design principles that can help us achieve effective mobile search experiences in particular. Namely, most mobile search applications should prioritize content over controls, provide answers over results, and ensure cross-channel continuity.
By Tyler Tate on April 26, 2012
Search Analytics for Your Site, L. Rosenfeld. ISBN: 1-933820-20-9 (paper) and 1-933820-04-7 (digital) Financial services company The Vanguard Group had just purchased a shiny new search engine to improve search for their 12,000 employees. There was only one problem: the search results were worse than what they had before. John Ferrara, an information architect who [...]
By Tyler Tate on April 6, 2012
We live in a post-desktop era. In the UK alone, 45% of Internet users used a mobile phone to connect to the Internet in 2011 , and Morgan Stanley predicts that by 2014 there will be more mobile Internet users than desktop Internet users globally . Not only are more people connecting with mobile devices, [...]
By Tyler Tate on January 23, 2012
Search often appears personal, introspective, and private; an activity of the individual in isolation. In fact, most researchers depict search as a single-user activity. Yet a 2008 survey found that over half of respondents self-reported having co-operated with other people to search the web, while an impressive 97.1% went on to indicate at least one [...]