Marianne Sweeny started out as an information architect in 1997. She transitioned to optimizing search systems after studying information retrieval at the University of Washington. Through her company Daedalus Information Systems, she offers strategic search consulting for organic, paid and enterprise search systems. She can be reached at email@example.com.
By Marianne Sweeny on January 21, 2012
There is a strange phenomenon surrounding enterprise search. Unlike the practical factors of managing enterprise content, search is shrouded by the expectations of magic. It is the only component of a document management or content management platform that is expected to work flawlessly out of the box, just point-and-index for perfect search results every time. [...]